MonkeyFist, Inc. is a certified Minority-Owned Business Enterprise (MBE). Information Technology & Telecommunications Services are our core competencies. We strive to help our clients provide boundless customer experience to their end customers. Our methodology allows technology to be the driver behind superior customer interactions
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The only opinion that matters is that of your customer. The customer experience that you provide is your brand.
Leverage our IT Consulting to help you deploy the right IT Services to enable your employees to deliver the best overall Customer Experience.
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After 25 years in the IT industry, we have learned that Technology is the enabler to providing world class Customer Experience to clients. Breaking down barriers and giving your employees the tools to service your customers in the way that your customers want to be serviced should be your primary objective. Customer Satisfaction drives revenue, creates long lasting customer relationships, and sets your brand apart from all others in your industry.
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We translate your business initiatives into technology solutions that effectively and efficiently deliver the outcomes that you are seeking. Our service includes comprehensive IT Consulting to help blueprint your ideal relationship with your customers.
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“The team at MonkeyFist has been more than an extension of our team, but rather an integral part of our team by bringing thought leadership and sound business practices to the table that make a difference.”
“Good things come in small packages. MonkeyFist has helped us implement very subtle changes that moved the needle on our CSAT scores tenfold.”
“Cybersecurity and compliance has been a challenge for our small IT team in the new work- from-home environment. vCISO through MonkeyFist was the most comprehensive and yet affordable solution to help us check all of the boxes”
We work with agencies all across the country. MonkeyFist is one of the best at representing their clients best interest across the full technology spectrum and treating each client engagement as custom and unique”
