Can’t find us near you? Get in touch with us, and we’ll sort out the issue!

We will pick up your clothes on your desired date and time. After they are washed and dry, we will drop them back to you the very next day!

You don’t need to do anything! Just enter your details, and we’ll get to work.

The turnaround time is typically one day after the pick-up.

Add in your number to get text updates.

None! Laundry Heros does not have any long-term commitment contracts.

Check out our pricing page to know the costs before placing an order.

You can either pay COD (Cash on Delivery) or use a credit card!

We accept Master Cards and Visa.

In case of any issues, please get in touch with us.

Yes. The minimum charges are as follows: the minimum order for wash and fold is 15lbs, and the minimum charge of $40.00 is acceptable for Dry Clean ONLY orders.

Click on “Change payment methods,” and the website will direct you to a “change my billing” page.

Please use the “Pricing” page. Tally your order with the pricing list and get to know your total.

Laundry Heros pre-authorizes the orders to ensure there were no scams faced from either end of the deal.

Debit or Credit card pre-authorization is a transaction that was processed through a credit card network.

Once we have picked it up, unfortunately, you cannot cancel the order. In case of any issue regarding the order cancellation, please get in touch with us so we can guide you better.

Yes! You and your roommate can share an account!

Laundry Heros offers a Referral Program! Introduce us to any of your friends, and you and your friend will get 25$!

Enter the promo code while checking out. Please make sure you type in everything correctly to ensure the code works with your order.

Unfortunately, we do not have a gift card at the moment.

No! Large bedding items are not charged by the pound. Instead, they are charged on a per-piece basis.

The same way you scheduled your first! If you have a coupon, don’t forget to add it to avail discount.

Yes! You can enable text updates.

You can put the laundry in any bag. Our delivery guy will take care of it.

Let us know prior to the delivery! We’ll arrange it for you.

There’s no maximum limit. However, we do have a minimum limit.

Nope! There is no pick-up fee. Let us know which date you want us to schedule the pick-up.

If the driver does not get to reach you on the delivery day, we will send the laundry again the next day.

Yes! You can download our application for reminders.

Get in touch with us using our official phone number.

If your driver is late for any reason, get in touch with us. We’ll see to it as soon as possible.

Get in touch with us, and we’ll schedule another pick-up day free of cost.

Let us know the date and time of the delivery, and it will get delivered.

Don’t worry about your laundry when it is with us! We take utmost care of your clothes.

We will drop the clothes at your specific address.

Write to us or call us in such situations, and we will provide you with the best solution.

While we make sure our customers get their delivery on the promised date, in case of unexpected weather conditions, we will get in touch with you for updates.

Please ring us so we can provide a solution.

Once the driver reaches your door, you’re allowed to tip them as much as you want!

Yes! You can choose every little specification before checking out.

You can choose from a large selection of premium, natural, and biodegradable detergents, fabric softeners, and dryer sheets, and we will deliver.

We ensure our customers are 100% satisfied with our work. If you face any allergies, please highlight them before ordering a pick-up day.

You can change/update your laundry profile as many times as you want.

Yes! You’re allowed to add special instructions for your laundry.

In such situations, please be vigilant in getting in touch with us so we can provide the best possible situation.

Yes! Please add any special instructions for us to work on, and we will deliver.

We certainly do! We’re well known for getting rid of stubborn stains.

Yes, we do.

Unfortunately, we do not offer such a service at the moment.

Yes, you can!

Definitely, let us know what temperature you prefer for your clothes to be washed in.

Yes!

Please be known that all our professional washers are vaccinated. And we take extra measures to ensure safety from Covid-19.

Yes, Laundry Heros is closed on Federal Holidays.

Yes, we offer Dry Cleaning.

Yes, we provide Commercial Laundry Services.

Yes, you can just send in the towels. Please make sure it reaches our minimum range!

No, each pack/portion of clothes is washed and dried separately.

We will check your laundry’s weight and get back to you.

Yes. We do all the three listed above!

We ensure we take extra care of your garments, and we have never faced such complaints!

Yes, you can send in such items!

I need help getting a question answered.