The only opinion that matters is that of your customer. The customer experience that you provide is your brand.
Leverage our IT Consulting to help you deploy the right IT Services to enable your employees to deliver the best overall Customer Experience.
After 25 years in the IT industry, we have learned that Technology is the enabler to providing world class Customer Experience to clients. Breaking down barriers and giving your employees the tools to service your customers in the way that your customers want to be serviced should be your primary objective. Customer Satisfaction drives revenue, creates long lasting customer relationships, and sets your brand apart from all others in your industry.
Now, through IT Consulting and IT Services delivery, we share our experience to help others. Our engagement process is designed to empower every member of your organization to service your customers better. Giving your people to the tools to do their jobs better creates happy employees and an overall customer centric eco-system of success. Ask us how to leverage technology to:
Improve Customer Satisfaction and Net Promoter Scores
Create repeat business from longer lasting customer relationships
Leverage the Cloud to enable a geographically dispersed workforce
Secure your business assets, infrastructure, and critical information
Retain employees and manage to business outcomes
A SERVICE BASED DISRUPTIVE BRAND IN YOUR INDUSTRY!
As your ambassador to helping you create Boundless Customer Experiences, MonkeyFist strives to understand the unique needs of your business and listens to the demands of your customers to create solutions that enable you to service your customers in the way that they want to be served.
MonkeyFist is a certified Minority Owned Business Enterprise (MBE) born from over 25 years of IT & Telecommunications industry experience. We unlock the power of customer interactions to move businesses forward. Creating loyal satisfied customers through a balanced ecosystem between people, processes, and technology is what we are all about.
Creating unity in the community and a strong future for our youth is important to us. We work hard to give back and create a safe and secure environment for our community to thrive. This is evidenced in our participation with educating teenagers with Drug Abuse Resistance Education and assisting with helping disadvantaged teens develop job skills and seek out scholarship opportunities.
MonkeyFist is always looking to partner with other businesses and organizations to move these community initiatives forward. We do believe that it takes a village to develop the next generation of productive and compassionate citizens.
